At Valoriani, we are committed to maintaining the highest standards of quality while offering a fair and considered return experience.

Return Conditions
Returns are accepted within 30 days of delivery, subject to prior approval.

To be eligible:
• Items must remain unused, unworn, and in original condition
• Original packaging must be preserved
• Proof of purchase must be provided

Return Authorization
All returns require prior approval from our team.

Items sent without authorization may not be accepted.

Return Process
To request a return, please contact our support team. Once approved, detailed instructions will be provided, including the appropriate return address.

Return Shipping
Return shipping costs are the responsibility of the customer unless the item is confirmed to be defective or incorrect.

Damaged or Incorrect Items
If an item arrives damaged or does not correspond to your order, please notify us within 48 hours of delivery.

In such cases, we will arrange:
• A replacement, or
• A full refund

Refunds
Refunds are issued once the returned item has been received and carefully inspected.

Approved refunds are processed to the original payment method and may take several business days to appear.

Exchanges
Exchanges are offered subject to product availability. If the requested item is unavailable, a refund will be provided.

Non-Returnable Items
Certain items may not be eligible for return, including sale items or products that do not meet the conditions outlined above.

Right of Refusal
Valoriani reserves the right to decline returns that do not comply with this policy.

Contact
For all return-related inquiries, our team will be pleased to assist you.