Our products follow standard international sizing. We recommend selecting your usual size. If you are unsure, our customer support team will be happy to assist you.

Provide some answer to the question.

Some pieces are produced in limited quantities or as part of seasonal collections, while others are part of our permanent selection.

Valoriani products are crafted with a strong focus on Italian expertise and materials, reflecting our commitment to quality and timeless design.

We carefully select high-quality materials from trusted suppliers, prioritizing craftsmanship, durability, and responsible sourcing.

We strive to present our products as accurately as possible. Minor variations in color or texture may occur due to screen settings or natural material characteristics.

Every Valoriani product is guaranteed to be authentic and sourced directly through our brand.

No, you may place an order as a guest. Creating an account allows faster checkout and order tracking.

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and selected installment solutions where available.

Yes. All transactions are processed through secure, encrypted payment systems.

Yes, Valoriani products can be purchased as gifts.

Gift wrapping is available upon request, subject to availability.

Yes, you may include a personalized message by adding a note during checkout or contacting customer support.

Yes, prices are not displayed on gift shipments.

We offer worldwide shipping, subject to international regulations and logistics availability.

Orders are dispatched from our logistics facilities in Italy or internationally, depending on product availability and destination.

Orders are typically processed within 1–3 business days.

Delivery times vary by destination. Within Europe, delivery is generally faster, while international shipments may take longer.

Yes, we currently offer complimentary shipping.

Yes. A tracking number is provided once your order has been dispatched.

Delays may occur due to customs, weather, or carrier conditions. Our support team is available to assist if needed.

We accept returns within 30 days of delivery, provided items are unused and in original condition.

You have 30 days from the date of delivery to request a return.

Please contact customer support to receive return instructions.

Yes, exchanges are possible, subject to product availability.

Sale items are non-returnable.

Please notify us within 48 hours of delivery so we can assist you.

Refunds are processed after inspection and may take several business days to appear, depending on your payment provider.

Prices do not include any applicable import taxes or duties.

The customer is responsible for any customs duties or import taxes.

Customs procedures are beyond our control and may occasionally affect delivery times.

Shipping availability may vary depending on destination and regulations.

You can reach us via email through our Contact page.

Customer support is available Monday to Friday, 08:00–19:00 CET, and weekends from 10:00–19:00 CET.

We aim to respond within one business day.

Yes, our team is happy to assist with product-related inquiries.

Our Terms & Conditions are available on a dedicated page accessible from the footer.

Personal data is processed in accordance with our Privacy Policy and applicable regulations.

Yes, cookies are used to enhance your browsing experience. Details are provided in our Cookie Policy.

Valoriani offers a 30-day warranty covering manufacturing defects.

All Valoriani products are guaranteed authentic and sold directly by the brand.