Privacy Policy

Valoriani is a luxury maison devoted to refined craftsmanship, thoughtful design, and a discreet expression of style. We respect the privacy of our clients and are committed to protecting personal information with the same care and attention that defines our work.

This Privacy Policy explains how Valoriani collects, uses, stores, and discloses personal information when you visit our website, make a purchase, create an account, communicate with us, or otherwise interact with our services (the “Services”).

By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

For the purposes of this Privacy Policy, “personal information” means any information that identifies, relates to, describes, or can reasonably be associated with you as an individual. This does not include anonymized or de-identified information.

Depending on how you interact with Valoriani, we may collect:

Contact Information

• Full name
• Billing and shipping address
• Email address
• Telephone number

Financial and Transaction Information

• Payment details processed securely through authorized payment providers
• Order history, purchases, returns, and refunds
• Transaction confirmations

Account Information

• Account credentials (encrypted)
• Preferences and saved settings

Commercial Information

• Products viewed, added to cart, purchased, or returned

Communications

• Information provided when contacting customer support

Device and Technical Information

• IP address
• Browser type
• Device identifiers
• Usage data

Sources of Personal Information

We collect personal information:

• Directly from you when placing orders or contacting us
• Automatically through cookies and similar technologies
• From service providers acting on our behalf
• From trusted partners, where permitted by law

How We Use Personal Information

Valoriani processes personal information for legitimate business purposes:

Providing Services

• Processing orders and payments
• Managing deliveries and returns
• Maintaining customer accounts
• Improving website functionality

Communications

• Responding to inquiries
• Sending transactional communications

Marketing

• Sending newsletters and brand communications only where permitted by applicable law
• Where required, we rely on your consent before sending marketing communications
• You may withdraw your consent or unsubscribe at any time using the link provided in our emails or by contacting us

Security

• Preventing fraud
• Protecting transactions
• Maintaining system integrity

Legal Compliance

• Complying with applicable laws
• Enforcing our policies

Disclosure of Personal Information

We may share information when necessary:

• With trusted service providers (payment processors, logistics providers, IT services)
• With marketing partners where legally permitted
• With authorities when required by law
• In connection with corporate restructuring or business transfers

All third parties are required to protect your information and use it solely for authorized purposes.

Service Infrastructure

Valoriani relies on secure technology providers and authorized partners to operate its online Services. These providers process information strictly under our instructions and in compliance with applicable data protection standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the proper functioning of our website, analyze performance, and improve user experience.

Where required by applicable law, we display a cookie consent banner that allows you to accept, reject, or manage your cookie preferences.

You may also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Services.

Third-Party Websites

Our Services may contain links to third-party platforms. Valoriani is not responsible for their privacy practices.

Children’s Privacy

The Services are not intended for minors under the age of majority in their jurisdiction.

Data Security and Retention

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.

While no system can guarantee absolute security, we continuously work to safeguard your information.

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access
• Correction
• Deletion
• Restriction of processing
• Objection to processing
• Withdrawal of consent

To exercise your rights, please contact us. We may request identity verification before processing your request.

We respond to all requests in accordance with applicable data protection laws.

International Transfers

Your personal information may be processed and stored in countries outside your country of residence, including the United States.

Where required, we implement appropriate safeguards to ensure that your personal data remains protected in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be published on this page.

Contact Information

If you have any questions regarding this Privacy Policy or your personal data:

Valoriani
United States

Email: concierge@thevaloriani.com

For official company details, legal information, or business inquiries, please contact us via email or our contact form.

Valoriani acts as the data controller of your personal information