You can browse our collections or use the search function to quickly find specific products.

Our products follow standard international sizing. We recommend selecting your usual size. If you are unsure, our customer support team will be happy to assist you.

Some pieces are produced in limited quantities or as part of seasonal collections, while others are part of our permanent selection.

Valoriani products are produced through carefully selected manufacturing partners and ateliers, chosen for their commitment to quality and craftsmanship.

We select high-quality materials from trusted suppliers, prioritizing durability, craftsmanship, and responsible sourcing.

We aim to present products as accurately as possible. Minor variations in color or texture may occur due to screen settings or natural material characteristics.

All products are sourced directly through our brand and production partners, ensuring consistent quality and authenticity standards.

No, you may place an order as a guest. Creating an account allows faster checkout and order tracking.

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and selected local payment methods where available.

Yes. All transactions are processed through secure, encrypted payment providers.

Yes, Valoriani products can be purchased as gifts.

Gift wrapping may be available upon request, subject to availability.

Yes, you may include a message during checkout or by contacting customer support.

Yes, pricing information is not included in gift shipments.

We offer worldwide shipping, subject to international regulations and logistics availability.

Orders are dispatched from selected fulfillment centers based on product availability and destination.

Orders are typically processed within 1–3 business days.

Delivery within Europe typically takes up to 7 business days.
International delivery may take approximately 10–18 business days depending on destination.

We currently offer complimentary shipping on all orders.

Yes. A tracking number is provided once your order has been dispatched.

Delays may occur due to customs procedures, carrier issues, or external factors. We will assist you in tracking your shipment if needed.

We accept returns within 30 days of delivery, subject to approval. Items must be unused, in original condition, and returned in original packaging.

To initiate a return, please contact our customer support team. Return instructions will be provided upon approval.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Yes, exchanges are possible depending on product availability.

Sale items are generally non-returnable.

Please contact us within 48 hours of delivery. We will offer a replacement or a refund where appropriate.

Refunds are processed after inspection of the returned item and may take several business days to appear, depending on your payment provider.

Prices do not include import duties or taxes.

Customers are responsible for any applicable customs duties or import taxes.

Customs procedures are outside our control and may affect delivery times.

Shipping availability may vary depending on local regulations.

You can reach us via email through our Contact page.

Customer support operates Monday to Friday during standard business hours.

We aim to respond within one business day.

Yes, our team is available to assist with product-related inquiries.

Our Terms & Conditions are available on a dedicated page accessible from the footer.

Personal data is processed in accordance with our Privacy Policy and applicable regulations.

Yes, cookies are used to enhance your browsing experience. Details are outlined in our Cookie Policy